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Performance Coaching - Open Enrollment
Course Overview & Introduction
Introduction to Performance Coaching Programme (9:06)
Module 1: Fundamentals of Performance Coaching
Lesson 1: What is Performance Coaching? (5:32)
Lesson 2: What Performance Coaching Is NOT… (4:13)
Additional Resources
Quiz
Module 2: Effective Feedback
Lesson 1: Benefits of Feedback (6:42)
Lesson 2: Supervisory/Managerial Accountability (10:28)
Lesson 3: Giving Feedback (7:32)
Lesson 4: Receiving Feedback (4:48)
Additional Resources (4:41)
Quiz
Module 3: Powerful Questions and Active Listening
Lesson 1: Powerful Questions (10:04)
Lesson 2: Active Listening (6:52)
Additional Resources
Quiz
Module 4: The GROW Model
Lesson 1: Goal – What do you want? (7:25)
Lesson 2: Reality – Where are you now? (3:35)
Lesson 3: Options – What could you do? (5:21)
Lesson 4: Way Forward – What will you do? (8:39)
Additional Resources
GROW Model Coaching Demo (18:28)
Quiz
Lesson 4: Way Forward – What will you do?
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